Q. Who can have a University IT and have access to eresources

University IT accounts (formerly RAVEN) are issued to staff and students of the University and others by University Information Services.  

Only current staff and students will have automatic access to password controlled licensed electronic services set-up at the point when their account is created.  

Additionally, there are three groups of users that can be viewed as staff or students but will need their access to managed manually: 

• Visiting academics/students, for which there would need to confirmation from the department or college. The best confirmation is a copy of the formal visitor agreement.  

• Retired academic staff that remain academically active within a department post-retirement - for which we would seek confirmation of departmental administration. 

• College academic and administrative staff that don't have a joint role within a department. This would also include graduate supervisors employed to supervise students across several colleges.  

These groups are managed by Digital Services staff at the University Library and anyone who falls into any of these groups, but doesn’t yet have access, should contact the helpdesk at eresources@lib.cam.ac.uk in the first instance.