Answered By: Sonya Adams Last Updated: Feb 29, 2016 Views: 147
Around 60% of books and journals in the UL are stored in closed access areas. These items need to be requested in advance and are then fetched for you by staff members. Don't worry: it usually only takes between 15-45 minutes to fetch a book.
If the item you want has the message 'Order in Reading Room' or 'Order in West Room', you should usually be able to place an online stack request in advance.
If you click on "check request options" and log in to your Library Account, the next screen will show you how long the request should take and you can click on the "Place a ... closed stack request" link to place the request.